OSTU Privacy Policy
Effective Date: April 1, 2026

At Office Supplies to You (OSTU), we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988.

1. Information We Collect
We only collect information that is necessary to provide you with our products and services. This includes:

Personal Identifiers: Name, shipping address, and billing address.

Contact Details: Email address and phone number.

Transaction Data: Details about the products you have purchased and your order history.

Technical Data: IP address, browser type, and usage data collected through cookies to improve your shopping experience.

2. How We Collect Information
We collect data directly from you when you:

Create an account on our website.

Place an order for printer cartridges or office supplies.

Subscribe to our newsletter or promotional offers.

Contact our customer support team.

3. Purpose of Collection
OSTU uses your information to:

Process and deliver your orders (including sharing details with our couriers).

Communicate with you regarding order status, tracking, and support.

Improve our website and tailor our product range to customer needs.

Direct Marketing: Send you special offers or updates (you can opt out at any time).

4. Disclosure to Third Parties
We do not sell, rent, or lease our customer lists to third parties. We only share information with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to OSTU.

5. Security of your Personal Information
We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

6. Access and Correction
You have the right to access the personal information we hold about you. If any of the information is inaccurate or out of date, please contact us at [Insert Contact Email] so we can update our records.

7. Cookies
Our website uses "cookies" to help you personalise your online experience. You have the ability to accept or decline cookies through your browser settings. If you choose to decline cookies, you may not be able to fully experience the interactive features of the OSTU website.

8. Contact Information
If you have questions or complaints regarding this Privacy Policy, please contact us:

OSTU (Office Supplies to You)
Email: info@ostu.com.au 
Location: Sunshine Coast, Queensland, Australia